Knowledgeable and friendly agents who were willing to spend significant time to design a vacation for my wife and me. We were not sure where or what to do in England and Scotland; our travel agent created an excellent, high-end trip for us. Procedurally, during the trip the company set up an app for us with all our travel descriptions and data, including flights and site details, which was much handier than using paper printouts. I noticed and appreciated that the agents were monitoring our vacation in real time, checking to prevent problems. This is different than what we have experienced with other travel companies, who "set and forget" about us after the the trip has started.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"The whole trip was really wonderful."
"...every guide or driver that was scheduled was always on time and most accommodating."
"Our agent was exceptional in every way. She provided us with a binder filled with everything we would need for our trip..."...
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