My daughter was attending a semester abroad in Chiang Mai University for the spring semester of 2017. I deliberated on visiting her due to logistic issues; however; I decided to go for it anyway. Traveling solo, I was daunted by the prospect of planning a trip to a country where I had been 25 years earlier. I started with another global travel agency who ended up being a very poor choice. Somehow I stumbled onto Zicasso and this travel agency and am I ever glad that I did! A superlative company that left no detail nor plan untouched. I had a fabulous trip to Thailand that was entirely planned by this travel agency. I had some ideas of where I wanted to go in the Bangkok area and the northern Thailand's environs. The company's bespoke approach was extraordinary and the level of customer service unparalleled. (We have a lot to learn from this company.) There was a US agent whom I was able to phone directly if I wanted an immediate answer. The headquarters is located in Hanoi. Each hotel was exactly to my liking- small boutique hotels that are welcoming and provide a high-level of quality service. The guides and drivers were kind, highly educated informative and a joy to be with. My guide in Bangkok discussed politics, archaeology, cuisine, agriculture,zoology, religion, history in perfect English. I was blown away. My guide in the other city was flexibile and charming as a couple of conflicts arose where I had to change the schedule due to my daughter's conflicts and my travel fatigue.
Two things stand out: I cannot wait to plan another trip with this travel agency/Zicasso. I will emphatically recommend the company to everyone I know.
I strongly urge you to use this company if you want to have an interesting, fun, bespoke and fantastic trip.
Each day brought a new adventure, great food and knowledge. The most memorable days were staying at the exquisite lodge at Lanna. It was so exotic and the accommodations were gorgeous. I will never forget the flora and fauna. The absolutely most memorable was visiting the Elephant Nature Park. I have loved elephants since I was a child and it was a dream come true to visit this amazing sanctuary.
I thoroughly enjoyed my private cooking class at the organic farm outside of Chiang Mai.
I will never forget both of my guides. Kind, smart, flexible and informative, I learned so much more with them.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"...our guide was truly wonderful, by the end of the trip, we felt like we were close friends."
"I wanted a somewhat unusual experience and asked for a somewhat unusual itinerary. This company delivered in a manner that...
"Wonderful customized trip! Accommodations were terrific. Guides were terrific. Drivers and vehicle terrific."
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