The planning of the trip was impeccable and adapted to every request we had about how we wanted to the trip to be and feel. I felt like this company really made the trip OURS, not an off the shelf package with a couple of modifications. The interactions with the travel company staff were all easy, quick, prompt and thorough, providing a very strong concierge service to even the planning phases. Their flexibility was much appreciated and made the planning very easy. Then, every little component of the trip was executed flawlessly - tour guides and transfers were exactly on time, with very specific information about us as travelers that made it feel like all eyes were on us.
The half-day arranged private tours were very very enjoyable! We were able to see alot of things in a short period of time and still have the majority of the day to ourselves to explore the cities. We felt like were able to do it all in every city. The timing of all the transfers and travel arrangements were impeccable and allowed us to maximize our time in each city without feeling rushed to get to the next place.
There were a few instances where we arrived at a hotel well before check-in time for that hotel without any indication of early check-in. In hindsight, I wish the travel company would have connected the dots to know that we were arriving at noon at a hotel and their check-in time was 3pm so as to request an earlier check-in time for us. It wasn't a big inconvenience because we simply dropped our bags and went to explore the city, but for one night stays, we only had access to our room for a few hours before transporting to the next city and would have liked the opportunity to freshen up. I would also made sure to spend at minimum 2 nights in each city so as to not feel like we were transporting alot. It might be a good suggestion for future travelers on behalf of the travel company.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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