The service provided by our travel agent was absolutely seamless; we had already booked parts of our trip ( a cooking retreat and a few days accomodation ) and she was able to arrange everything else around what was already in place.
She was extremely familiar with all of the parts of Italy we wished to visit, and we felt that we saw everything we wanted (and needed!) to.
She regularly called us to ensure that we were enjoying our trip; with last minute advice and recommendations!
I only wish that we could give a 6 star rating ! We will definitely use this travel agent and this travel company again next time we go to Italy.
As well as seamless transfers and logistics of getting around, our agent's choice of day trips and restaurants was perfect. It was truly door to door service, with our guides waiting for us when our transfers arrived, and our drivers knowing exactly when we would be finished lunch.
We loved seeing Siena and San Gimignano; two beautiful medieval Italian towns. Beautiful, and our guide was so knowledgeable. We were told of the award-winning gelateria, and our guide made sure we knew where it was and left us with plenty of time to try some gelato before we needed to leave.
When we first arrived in Florence, we checked into our room to discover a gift of local Tuscan produce; some wine, biscotti, truffle oil and truffle honey. Really considerate and we were very touched!
Allow more time - there is too much to see. Possibly also go in the high season so that we could see Cinque Terre.
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"Every moment was coordinated deftly and perfectly! Every guide provided was better than than the best! Every driver was great...
"This travel agency did a superb job of helping us plan an interesting trip to Italy."
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