Just came back from a 5 night trip to Rome and Florence. The goal was to see these two cities in a private, luxurious and efficient way. Booked with these travel agents and found them to be very nice and knowledgeable of the cities. They helped offer an itinerary that fit our compact schedule and looked amazing. They made it seamless to find our guides and restaurants and they checked in to see how we were doing.
Pros: tour of Rome (def recommended)
Private Vatican Tour - we got lucky and our original guide was not available and we ended up with an art history professor. she was amazing.
Now the bad:
We overpaid by an extreme amount for the quality of the tours. There is no need to use a tour company like this when you can just go on tripadvisor. Like all tour companies they simply subcontract out other companies for a premium price. The Chianti wine tour they sent us on was absolutely awful. We couldn't even drink the wine it was so bad. Not an authentic experience at all. They make u sit in a room and watch videos and serve you their entry level wine.
The wine tasting in Rome they sent us to was tacky. 18 people sitting at a table listening to an american tell us about italian wine. expected something more romantic, luxurious and unique to Italy. You would think the travel company would understand what we would want based on what we booked (we stayed at all 5 star hotels and booked all private tours and transportation)
The recommended restaurants were ok but not great. we found better restaurants simply by speaking with our concierge.
Day trip to cinque terre that we booked on our own. We had the best guide and we def recommend this!!!
Would have done our own research and booked our restaurants and private tours independently
would not use this travel company in the future
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