Excellent. Very organised in planning a very good trip Delhi, Agra, Jaipur and Kerala.
We felt confident that the drivers and company representatives or guides would be there to pick us up when they said they would.
Trip was executed flawlessly.
I expected WiFi to be freely at expensive 5 star hotels. At some hotels I had to phone reception or walk to reception to log on every half hour or every few hours. This is infuriating. I also do not expect to have to pay for WiFi, considering the amount paid for the room! It would be good if the travel agency put pressure on the hotel, or recommended other hotels which have free WiFi freely available.
I also recommend that the company consider specialist training for the drivers they hire. Although the drivers are excellent and skilful, for people coming from a Western country, the driving feels frightening. It would be useful for the drivers to know how scary this is for Westerners and to alter their driving accordingly.
boat cruise Kerala.
taking it easy Backwater Ripple hotel
Not go at Diwali time as this major holiday meant an increase in road traffic and people at the various tourist sites.
Consider taking the train between the Golden Triangle cities. Even though the drivers are really skilful, being driven on these roads can feel very scary. And it took many hours to get from one city to another. Being on a train would be more comfortable if able to move around, read a book and so on.
TRAVEL COMPANY COMMENTS:
We thank you for offering us the feedback for your trip to India. We are delighted to know that you liked the services of our guides, drivers, representatives and found the overall experience positive!
As we see in your feedback, you have raised concerns about WiFi at hotels and Driving in India. Please note that WiFi is not complimentary in majority of hotels in India. Very few hotels (except one) offer WiFi complimentary. We have offered the feedback to these top hotels about offering complimentary WiFi to guests, but accepting our feedback is their prerogative and out of our control. Hope you understand our constraint in this matter.
For Westerners, traveling by roads in India can seem a bit scary. But, our drivers are well trained to drive on Indian roads and have years of experience in handling Foreign Clients. When my colleague spoke with you, you said that you found the driver skilful and never highlighted the point to change him. You only highlighted the issue that the driving in India is scary but at the same time acknowledged that driver was skilful. Later, we did informed driver to drive slowly and cautiously. Having said this, we take your feedback positively. We shall direct our drivers to further improve their skills and alter the driving as per the needs of individual guests.
Thank you, again, for booking with our travel company. I enjoyed working with you to book this trip and hope you will travel with us again soon.
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