We were originally somewhat concerned when signing up for this trip with an 'unknown" company remotely located in Croatia. The results of their services were exceptional. They were always on time / every time when setting up the schedule to meet / escort / review/ and meet with us in-country to ensure we were satisfied with all of the arrangements.
They even met with us for drinks at one of the scheduled dinners to ensure they were focused on customer satisfaction as well as discuss the over-all agenda of the trip.
In one event, which was cancelled by the boat vendor due to weather, Zicasso refunded the cost to us on site in real time and made alternate suggestions on other events.
All of their employees were friendly and courteous and engaged us on the history of the area visited.
We will return to them in future times of travel.
We especially enjoyed the special wine tasting & pairing with meals in Togir & Hvar and the oyster tasting on the way to Montenegro as well as listening to the history of the vineyards by the owners.
The only thing to do differently is out of our control - the weather. it rained on many days of our 10-day trip. Having said that, however, we were prepared for such conditions and handled it appropriately. With the right rain gear, it made a unique adventure out of the trip.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"Very professional and responsive service. All the transfers went smoothly guides were all prompt and easy to understand"
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