Overall I felt that my vacation needs were heard and understood by this travel company. They put together a well thought out itinerary of events that mixed the cultural experiences I wanted with beach and down time. Communication went very smoothly and any questions/concerns I had were answered in a timely manner, typically within 24 hours. Communication with this travel company was professional and courteous, which made it very easy to work with them to produce the vacation I envisioned. I have nothing but positive feedback for this company.
One of the most memorable parts of my trip were the tours through the towns and temples of the Bali people. I felt I really got to experience Bali. This travel company did a great job at keeping me away from the tourist spots. I wanted to interact with the people of Bali and they offered that through the temple tours and hikes through the rice paddies where I was able to chat with a few of the local people. Having a driver/guide who spoke English was a must. I appreciate those details. I did not feel lost in Bali because my guide took great care of us. Having a driver allowed us to just sit back and enjoy our trip rather than being concerned with driving, getting lost, or finding our own way around a foreign country. I loved that these little details were thought through when putting our itinerary together.
I would have included time to explore other parts of the island, perhaps I would have spent a little less time in Ubud or Jimbaran so I could visit other places. While I felt this travel company put together an itinerary I described, I would have loved recommendations to see things I had not thought about.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"[The travel agents] were great at keeping in touch and communicating, even during my trip to keep me updated."
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