Our travel company did an outstanding job - from all the pre-planning, to making changes that we needed, to providing excellent service while we were on the trip. We had many transfers and many guides and drivers - and everyone of them showed up on time, prepared to offer us excellent service. They had some particular challenges to meet: for example, two of the four people in our group arrived a day late because United Airlines had cancelled the connecting flight; then, during the trip Aerolingas Airlines went on strike for a day and they had to rearrange hotels and flights. We really enjoyed the tour guides in Argentina: they were knowledgeable, eager to show us their respective countries, punctual, and reliable. All showed us more than the trip description indicated!
In Chile, in Patagonia, we were just overwhelmed with the rugged beauty of the place! Once again, competent guides and a very competent and helpful hotel staff helped. (My husband had left critical medicine in the hotel in El Calafate, many miles away. The two hotel staffs worked to coordinate having the medicine delivered to us the next day! Very impressive!
We had severable enjoyable moments: Exploring La Boca and San Telmo with our guide who is passionate about junior soccer and showed us the stadium, etc.; tasting wine in Luhan de Cuyo; coming face to face with the glaciers Torres Del Paine glacier; and visiting art galleries and art museums on our own.
We would allow a little more time to rest. Have the city tours start after 9 am and be finished by 4 pm. Add a day in El Calafate just to rest. This was a very intense, tiring trip, with many hours in the van.
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