The overall experience was a 4 plus. It went seamlessly from car and driver plus guide for the entire trip. If there were complaints/ concerns they were swiftly addressed. We had 3 different guides in Peru- one was outstanding, the other 2 were good but did not have the same command of English. We could ask the same question several times, phrasing it several different ways, and not necessarily get an answer but instead were given a response unrelated to our question.
The company did a great job in putting the itinerary together to have 2 nights at each 5 star hotel and getting onto the train. Day 12 and Day 13 of the itinerary were not well phrased as to how and what we were doing - departing from the train on the way to Colca Canyon and then a potential hike in Colca Canyon - leading to some uncertainty as to the agenda and what the guide versus the agency intended.
The Sacred Valley and Machu Picchu were a WOW, especially since our guide was wonderful with indepth knowledge, experience, and command of English.
I would not go to Paracas -too much time traveling to and from Lima. Flying over the Nazca Lines was disappointing - hard to see with little time spent over the lines. The Ballestas Islands were OK - a boat ride out and back but not equivalent to going to the Galapagos. However, as part of our Paracas stay, we rode in a dune buggy on the Sand Dunes, sledding down the dunes - a real thrill, making you feel like a kid.
The hotel properties in Peru are outstanding. Staying at the Sanctuary adjacent to the gate at Machu Picchu was great -allowing in and out access to Machu Picchu. However, The trains are very pricey with a very slow pace. I have decided that we are not luxury train fans - too much to see with limited time. The trains are for those who love to eat, love service, and have unlimited time.
i am sorry that we did not make it to the Amazon - it will have to be another trip.
Please note - our itinerary was based on our requests of 2 night stays, Nazca lines, Ballestas Islands and the train.
Travel Company Comments
Thank you very much for providing feedback about your tour. We are thrilled that overall, you had a great trip! We certainly enjoyed planning and executing the comprehensive itinerary that included many destinations and transfers. We do appreciate your feedback of the overall trip - from the amazing personally guided tour in the Sacred Valley and Cusco to the luxury train trip and wilds of the desert.
As with any custom product, there stands room for tweaking and we appreciate your suggested areas to look at so that we can provide an even more wonderful service.
We appreciate your traveling with us - and are happy that overall you had a great trip.
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