My husband and I just got back from visiting Argentina and Chile for two weeks. We traveled to 7 different locations by plane or car. From the beginning to the end of our trip our travel agents were there for us. It all started with planning the trip. We had our agent help us decide where to go, what to do, and places to eat. She did a great job outlining our whole trip, making adjustments when needed and staying within our budget. She was very efficient and thorough with e-mails. During our travel, we had constant contact by phone or e-mail with her partner. Her partner also did a great job making sure transitions were easy from one location to another. She helped us book/cancel reservations to restaurants, wineries, tours, drivers, and whatever else we needed (even communicated with us over Christmas and New Years holidays). While we were in Patagonia, our tour was going to be canceled due to the weather. By the time we walked downstairs for breakfast, she had already rerouted us and organized another, magnificent, tour that we could do that day. She was also kind enough to stop by our hotel to meet us face-to-face while we were in Santiago.
If this travel agency covers the region we are traveling, we will definitely use their services. The company is very professional and organized. We received a personalized book waiting at hotel of our itinerary, contact information of the travel agents, hotels, restaurant, and recommendations for things to do and places to eat/drink. If you are a foodie, they have great taste! Thank you. You helped make our trip a memorable and stress free experience. Hope to use you soon!
El Calafate in Patagonia was neat, the glaciers are amazing. Mendoza was fun if you like wine; however, I wouldn't recommend it at the end of December when the temperature is 96F. We loved Santiago! We rented a car and drove across the country to Valparaiso/Vina Del Mar for the day, stopped by a winery in Casablanca on the way home.
We had to go to Buenos Aires since we were down there, but I don't think we would go back. We would probably spend more time in Patagonia or Chile.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Our travel agent was always available and if she wasn't, there was always someone there to answer our questions."
"Everything was booked for us, and the trip went ahead seamlessly."
"I wouldn't hesitate to use this tour company again if we return to South America or to ask Zicasso for help with another...
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA