We decided to book a trip to Australia/New Zealand at the last minute (less than 2 months prior to our departure date) and a friend referred us to Zicasso to find a travel agent experienced in the land Down Under. (While we normally do our own trip research and bookings, we felt that the limited advance time posed too much stress! )
Karen, owner of our travel company, responded immediately to us and we began to discuss the details of the trip, both via phone and email. Her professionalism and service were exemplary and she listened to our likes, dislikes, personalities, etc to formulate the perfect trip itinerary for our family. Our trip was detailed and complicated and Karen made sure that the smallest details were covered, even items that were not on our radar and would have been overlooked by us. We had great peace of mind with Karen planning our trip.
The trip itself was fantastic and we enjoyed all the different activities/tours that Karen had planned for us. The timing was perfect (we visited 4 cities and 2 countries) in each place with an appropriate amount of planned activities and ample downtime. The accommodations suited our family well. We felt informed and prepared with the thorough descriptive itinerary packet. The 10 flights in 2 weeks were all arranged well and we had no trouble whatsoever with logistics. We truly felt that we thoroughly experienced the 2 countries in the amount of time we had. Even the weather cooperated!
I would highly recommend this company for travel planning to New Zealand or Australia.
Each area we visited was unique and offered a variety of activities, sights, geography and climate. We really enjoyed the different tours such as climbing the Sydney Harbour Bridge or snorkeling on the Great Barrier Reef, walking through a rain forest with an Aboriginal, or riding electric bikes along the coast and up mountains. Our private plane ride through the fjords and mountains of the southern island of New Zealand was definitely the highlight of our trip - absolutely stunning and so unbelievably beautiful!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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