Zicasso was a service that I had never used before so as I was planning our trip to Patagonia, I thought I would give it a shot. They suggested a few tour operators/designers and we selected this company. We couldn't have been more pleased. From our first conversation last summer to our departure last week 2/21/2017 from Santiago, they were responsive and so helpful. We had some ideas of what we wanted to do and they made some suggestions to enhance our experiences and it turned out to be a first class trip in all aspects. Our tour designer was with us -figuratively- all the time. She was always checking to make sure our drivers, guides, accommodations met our expectations. She went out of her way to solve a problem for one of our group - totally not her problem but she took it on and solved it. I recommend them highly and would definitely use them again if I return to Chile or Argentina.
Our stay at Tierra Patagonia was a real highlight. The hotel was located in a spectacular setting at the edge of Torres Del Paine National Parc and the service and excursions were outstanding. Of course seeing the Perito Moreno and Upsala glaciers in Argentina was pretty fabulous also.
We would see if we could minimize some of the traveling by van but given what we wanted to see, I'm not sure if that would be possible. I would also have like to have seen the fjords in Tierra Del Fuego but one can't do everything in one trip.
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