I had never traveled to Spain and had never used Zicasso before and I must say I would definitely use Zicasso and specifically this travel agency again in a heartbeat. Our tour designer was a pleasure to work with and accommodated all of our wishes and needs. The hotels that were chosen were all wonderful and well located with especially helpful staff. The private local guides were also a new thing for us and now I am frankly totally spoiled and cannot imagine doing anything else in the future.
We also had some unexpected bumps during our trip, our airline messed up and we came in a day late and then I caught a stomach bug and was really sick one day. While those events were no fun, it was a big relief to be able to contact our travel agency and have them rearrange transfers, train tickets and guided tour times.
We had also never had drivers for the local transfers before and I will say that it definitely reduced the amount of stress for my husband and I not to have to worry about navigating routes and picking up and returning rentals in unfamiliar cities, which we have done on prior trips. Less stress is a wonderful thing!
All in all, I really have nothing bad to say about any service on our trip. Both of our agents were really great.
While the entire trip (aside from bumps mentioned above) was wonderful, the standout parts were 1) our day trip to Toledo, 2) the tapas tour in Madrid with our agent himself, 3) Rhonda and 4) Granada.
We had a super charming and knowledgeable guide in Toledo who knew all the right spots for wonderful views as well as the historical information. We had a specific interest in the local Damascus steel knives and bought some while there. Our agent had also booked a delicious gourmet lunch. Fantastic all around.
Ronda was a wonderful small town and our room at the Parador overlooked the gorge. Truly mind blowing to have that view. So much history packed into a small and charming place. Recommend seeing the Arab baths, bull ring and getting out to one of the wineries.
Granada was also a fantastic mix of old and new. The Alhambra was a true highlight and our guide there was extremely knowledgeable and friendly. Beyond that, the city itself was our favorite with the old areas but also the modern parts with really good shopping!
I would definitely wish to not have airline and health issues for sure! Beyond that, I would have stayed longer in Grenada to allow for more exploring. Outside of that, no regrets!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Our agent was very knowledgeable and easy to work with."
"Hassle free and very flexible and accommodating staff especially our agent..."
Copyright © 2022 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA