Our experience was wonderful, from the online planning back and forth as we discussed possible routes to the trip itself with prompt and knowledgeable guides at every point and well-thought-out ideas for the days when we traveled on our own, Our contact was very responsive: as situations changed along the way, she was able to adapt our schedule when a missed train delayed a guided tour in another city and immediately fixed a billing issue with the rental car company. There were a few minor typos in our itinerary which confused things (an incorrect address was the most annoying) and while it was lovely to have suggested restaurants in every city we visited, we were told by our hotels in more than one city that some of the places on the lists were no longer open, so a little more focus on small details would have been helpful. Overall, the experience was terrific and we would definitely recommend the service to all our traveling friends!
Touring Al Hambra at night; bicycle tour in Sevilla followed the next day by a tapas tour with the same guide: she felt like a friend by the end; walking tour in Lisbon (which could only have been improved by not getting poured on!); fairytale palaces in Sintra; having our driver stop by the side of the road just so we could touch a cork tree; getting snowed on in Alcala la Real! Basically, weather and food were the highlights!
Take more afternoon naps so we could stay up later at night!
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