Thank you Zicasso! Once again you have provided me with an incredible trip that has created lifelong memories about the people and places we met on our trip to Spain planned by this travel company! I have completed close to ten trips that have been planned by Zicasso and this one must be at the top due to the personal attention we received from our travel planner. Prior to our trip she listened to our requests and made sure to include all our interests in the itinerary she planned for us! I personally spoke to her by phone several times and she was so kind and pleasant to work with. She was flexible when we needed to change our dates and was honest about the situation with COVID-19 in her country!
She planned an amazing itinerary for us which allowed us to explore the places we visited with expert guides with expertise in the sites we would be visiting. Her attention to all the details led to each day running seamlessly and smoothly. She personally texted me each evening with the hour-by-hour plan for the following day and many evenings followed up with us to check in on how everything was going! This personal touch made such a difference to us, we felt like we made a friend rather than just a business relationship. She showed up at our first hotel to greet us upon our arrival which again, we had never had that experience in our prior travels. She arranged for an extra pinchos tour during our visit to San Sebastian and shopping in the market and cooking and eating in a gastronomy society with our guide who was a member! What a unique experience that was!!! She arranged for our Covid tests that we needed to leave Spain and again kept checking in to make sure that all went smoothly. All the private drivers and guides were so accommodating and flexible when we wanted to stop and shop for a while and helped us find unique souvenirs from excellent shops with good prices! I could go on and on about our travel planner and how she thought of everything to make this our most memorable trip with Zicasso.
There were so many memorable parts to our trip. All the guides made us feel like family and we enjoyed being in their company! They not only knew so much history about the places we visited, but you could also see their love and enthusiasm for their job and we so enjoyed their company that each day went by so quickly! In Madrid, we loved our tapas tour which gave us a feel for some of the traditions with food in that beautiful city, and learned about the artwork in the Prado that my art museum experiences will always pale by comparison in the future. In San Sebastian, we loved spending time with our guide who took us to the market and then to her gastronomy society club where we prepared and ate lunch with local ingredients we had purchased at the market. Even though neither one of us likes cooking, she made it so easy and enjoyable it was one of the highlights of our trip.
Also, we loved our pintxos tour although we were so stuffed with all the food and wine! We loved our day trip to the Dali museum and the town of Girona and were amazed that our guide rode back and forth with us to Barcelona which was really not necessary! Our guide in Barcelona taught us so much about this beautiful city and its history and we were in awe of all he knew about the Gaudi sites! Each and every day created new fabulous memories and made us love Spain!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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