Our travel agency did an excellent job with our Vietnam trip. We elected to only travel to the north and requested to do 'non-traditional, non-touristy' activities. The accommodated us perfectly with trips into the mountains and local villages including time to speak with local people in their homes and see rice harvesting by hand. We even helped a lady with her banana tree trimming on the higher leaves.
We received prompt communication from our agent and all aspects of the trip were taken care of. The hotel was wonderful and our guides were really great. We also received a phone call through the guide during our first tour in Hanoi to ensure our expectations were being met and all was okay. We have comparison as we spent two weeks in Italy last October with a single travel company booking everything. That was a great experience as well, and our agency met those high expectations.
Lastly while not booked through Zicasso, our guide (referred by our travel agency) did an excellent job with our flights. We had a complicated itinerary with several flights to several countries within a three week period. He and our agent everything beautifully.
Sitting in the home of 90 and 98 year old sisters in a small village near Hanoi hearing about how they live their lives day in and day out.
Stay longer and enjoy more of VIetnam. We traveled to other countries but booked our own hotels and activities (by choice). We would love to stay in Asia for several weeks moving around!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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