We worked with these travel agents and they both provided exceptional service! We were very stressed coming out of our wedding, and the help they provided was exactly what we needed to have a great and smooth honeymoon. We already had some idea what trip we were looking for, and they provided the direct and honest feedback of things that might need to change to make our trip happen as we envisioned.
The trip was great, having time split between the fast paced cities and exotic wildlife of Australia, and the relaxation of Bora Bora. We scuba dived the great barrier reef, watched the penguins up close, ate amazing food in Melbourne, and played 75 games of Gin Rummy in the perfect weather on the white sandy beaches of Tahiti.
Communication was great as they were always available on Skype or email, which especially helped planning a trip in a tight time frame, and they were a pleasure to work with. It was also great they helped us from the beginning to end, and didn't have a separate sales team that then passes you off. The only recommendation we would provide is for trips as special (and expensive) as this, we have had other travel agents leave special gifts and a message in the first hotel room, such as a bottle of wine or nice fruit basket to start the trip.
The trip was great, having time split between the fast paced cities and exotic wildlife of Australia, and the relaxation of Bora Bora. We scuba dived the great barrier reef, watched the penguins up close, ate amazing food in Melbourne, and played 75 games of Gin Rummy in the perfect weather on the white sandy beaches of Tahiti. Some of the most memorable moments in Australia were seeing the penguins afraid to come out of the water in Phillip Island, seeing the sea turtles and the koalas, and eating dinner with a bandicoot. In Tahiti, the most memorable thing was seeing a giant manta ray from our bathroom.
The only thing we would change if we did this trip again would be the order of cities in Australia to make flights a little shorter.
Also, we had to switch which day in Port Douglas we were going to scuba dive, to make sure we had the required 24 hours after diving prior to flying out.
Lastly, it would have been less stressful if the seat selection and upgrade policies were understood better across some of the airlines that were new to us, such as Air Tahiti Nui.
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