I was extremely satisfied with the services provided by this New Zealand travel agency. They provided a well prepared initial proposal (which took all the input I gave on Zicasso into account, so I could feel that it is indeed tailor-made). This initial proposal was also the main reason for me to choose this company as the prepared itinerary and the communication with them was really a whole level above what other agencies provided. The experience continued to be great during the finalisation of the itinerary and booking process. And most importantly: The trip itself was brilliant! Perfect accommodations and well selected activities. Thanks to the excellent trip information provided, also the logistics (domestic flights & train ride as well as rental car to cover both islands in 2 weeks) worked out perfectly well. For any questions that came up, my agent was always helping quickly via e-mail or phone. All in all I can simply say that this was my best vacation ever.
I most enjoyed the diverse and scenic landscapes and natural beauty of the different areas of New Zealand - from kayaking at nice beaches to hiking in alpine mountains and glaciers to wandering through volcanic landscapes in just one vacation. Additionally the great accommodations and the well-planned itinerary made it at the same time a perfectly relaxing trip despite covering both islands in just 2 weeks. The friendliness and personal touch of the lodges made me feel at home throughout the trip.
There is not really much I would change, other than probably staying a bit longer in Queenstown.
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"The travel company was very helpful, responses and suggestions were always prompt and the itinerary was detailed."
"Our travel agent helped us plan through all the activities and bookings smoothly and not even once we had a tough experience ...
"There is not a place in New Zealand that wasn't beautiful and this travel agency had everything so organized and ready for us...
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