I was extremely satisfied with the services provided by this New Zealand travel agency. They provided a well prepared initial proposal (which took all the input I gave on Zicasso into account, so I could feel that it is indeed tailor-made). This initial proposal was also the main reason for me to choose this company as the prepared itinerary and the communication with them was really a whole level above what other agencies provided. The experience continued to be great during the finalisation of the itinerary and booking process. And most importantly: The trip itself was brilliant! Perfect accommodations and well selected activities. Thanks to the excellent trip information provided, also the logistics (domestic flights & train ride as well as rental car to cover both islands in 2 weeks) worked out perfectly well. For any questions that came up, my agent was always helping quickly via e-mail or phone. All in all I can simply say that this was my best vacation ever.
I most enjoyed the diverse and scenic landscapes and natural beauty of the different areas of New Zealand - from kayaking at nice beaches to hiking in alpine mountains and glaciers to wandering through volcanic landscapes in just one vacation. Additionally the great accommodations and the well-planned itinerary made it at the same time a perfectly relaxing trip despite covering both islands in just 2 weeks. The friendliness and personal touch of the lodges made me feel at home throughout the trip.
There is not really much I would change, other than probably staying a bit longer in Queenstown.
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