Once we were in Scotland there were a couple unanticipated glitches that were minor but annoying. To me its never about the bumps in the road but how those bumps are handled. Our contact responded to my emails literally within 3 minutes. Spectacular! Then she took care of the glitches.
We had several B&B bookings that had double beds. Double beds are only suitable for two dwarfs. I think most of us full size folks would prefer twin beds (which were generally available).
The scenery, history and the people of Scotland really made the trip enjoyable.
I would be certain in advance that the rooms had twin beds, that they were on the ground floor in the B&B's if possible. Also would have liked the accommodations to have been closer to the towns centers or restaurants if possible. Finding a taxi in the dark in a foreign place can be troublesome especially in the rain.
TRAVEL COMPANY'S COMMENTS
The accommodation arrangements are all confirmed in advance whether one bed or two are required by the client. That being said, beds and (rooms in general) in Europe can be smaller than what we may be accustomed to in other travels or in our own homes. We did try to make the change to twin beds as soon as the message was received that the client was not happy with the current arrangements. We do our best to always make sure everything is addressed as it is happening so that the trip runs as smoothly as possible.
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