It's been my dream to take a trip to Africa. I wasn't clear on what part of the continent I wanted to tackle first or how I should plan out my trip; all I had were a list of things that I wanted to see and do. Unfortunately, much of the reason I hadn't planned the trip was due to the fact that I just couldn't make the time to put in all of the necessary research and book flights, lodging, tours, etc. Zicasso connected me to this safari travel company and the rest, as they say, is history.
Not only did my tour designer take the time to understand what I wanted to get out of this trip but also served as a helpful guide and used her expertise to provide great suggestions such that so I was ultimately able to build experiences into my itinerary that I wouldn't have considered on my own. If I had tried to plan this trip independently, the logistics alone would have been overwhelming.
I appreciated the attention that was given to ensuring I was clear on every detail of my trip. The travel company ensured that I was clear on things that seemed to take other travelers by surprise; necessary entry fees, visa & passport regulations, etc. Before I left, I received all of my final documents in a portfolio with all of my flight details and full itinerary in a nicely bound booklet. I was provided me with emergency contacts in Africa should I have any mishaps, custom luggage tags, lost luggage instructions to include in my bags...I just felt that they left no stone unturned and I think one of the most significant parts of working with this company was simply having peace of mind, knowing that they're on top of everything and I SO appreciate all of the hard work that went into the planning process.
In addition to this being a leisure vacation, this also served as a belated birthday gift to myself. I shared that with my tour designer casually during one of our initial conversations and imagine my shock when I got to South Africa and my birthday was acknowledged at various stops along the way; what a surprise! All in all, this company went above and beyond to ensure that I had an unforgettable trip and I will most assuredly be taking advantage of their services in the future. Thanks for the connection Zicasso!
This time around I was trying to squeeze in as much as I possibly could so there was quite a bit of travel involved, moving from one locale to the next. However, now that I have a sense for a number of places in S. Africa, I'll know where I would like to spend more of my time and I can slow the pace down a bit and not try to cram in so many activities.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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