Great planning, the trip was tailored to our wishes, and we had a really good time. Good communication, and when we had one issue with a flight (not our travel agency's fault at all) Our agent very quickly had a “Plan B” in place and sent someone from the Agency to help us out. The hotels, transportation, etc. were all top notch. I really liked the detailed itinerary, and our agent's advise on what to see and do.
The Amazon trip, the train ride to Manchu Picchu, our hotels exceeded expectations.
I would have reserved a hotel for our last evening leading up to our 1:00 a.m. flight out - the trip was fantastic. I really have no complaints!
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"The itinerary was flawless. During the trip, the contractors [our agent] selected were prompt, courteous and efficient."
"The guides, the travel agents, the staff at every hotel and the drivers too were all awesome."
"The local company was good."
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