Our trip to New Zealand was amazing!! Our travel agency could not have done a better job! They know New Zealand! Most of our interactions were with the owner and the operations mgr. Both were super and we felt they went above and beyond in their service to us. For example, my husband had a filling come out of a tooth about one week into our three-week trip. I contacted our travel agency to see if they might guide us in finding a dentist. We have never had a medical issue on a trip before and really did not know where to begin. The company owner actually called her own personal dentist in Nelson and scheduled an appointment with him on our arrival day into Nelson! We thought that was pretty special.
Again, we couldn't have been happier with this company. The tours arranged by them were all excellent and had knowledgeable and extremely friendly guides. Accommodations were top notch. We highly recommend them and give them 5 stars!
That is a question that is impossible to answer! There were so many! However, one of the highlights was our overnight trip to Doubtful Sound. It featured spectacular scenery that pictures simply do not do justice. The crew on the ship were incredibly friendly and helpful. The food was also very good.
Another highlight was our Progressive Wine Dinner in the Hawkes Bay area. The company did an amazing job. We traveled to three different wineries for appetizers, entrees and dessert. All were accompanied by great New Zealand wines.
The last highlight that I would list is specific to us and I'm sure isn't done for all clients. My husband and I were celebrating our 50th wedding anniversary on this trip. Our agent had told us she was planning a special celebratory dinner for us on our last night in New Zealand. What a celebration we had! We expected a nice restaurant dinner. Oh, no. It was much nicer than that! Our travel team personally prepared a gourmet dinner for us with champagne and wine at the company owner's home!! We were absolutely blown away by their thoughtfulness and willingness to share themselves in this way. The food was outstanding, too! We couldn't have spent a more delightful evening and thoroughly enjoyed getting to know our agents. We got to see a very beautiful country and felt like we actually got to know the New Zealand people, as well.
Nothing!!! If we were to ever go back, we probably wouldn't spend any time on the North Island...well, maybe a couple of days in and around Auckland. At the last minute we cancelled a kayaking trip to Able Tasman to go to a museum. We would definitely reschedule the kayaking trip next time. But, for this trip, I can't imagine doing anything differently!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Everything went as planned...not one snafu!"
"Our travel agent and team were amazing!! Great communication, supreme knowledge of NZ, and nailed every little detail of our...
"New Zealand is probably the most beautiful place on the planet, but more importantly, our travel agency arranged our access...
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA