Wonderful! Our Moroccan travel agency was absolutely wonderful. Wish I could give them 10 stars. Let's start with the planning stage. We presented an itinerary and a budget that worked for my wife and I for a private 10 day tour of Morocco with the goal of seeing as much as possible without being too rushed in any one place. The travel agency reached out to us quickly and proposed an itinerary that included everything we wanted plus additional options to consider. The itinerary was detailed, and listed activities and destinations, accommodations in the various destinations and included proposed meal/restaurant options. They were extremely responsive to our emails and requests (as evidenced by the multiple iterations of our itinerary until it was exactly what we hoped for) and provided valuable advice based on local knowledge. Once we landed in Morocco we were greeted by our driver -- who was with us for the duration of the trip and who we became good friends with by the end -- and were whisked away on our adventure. In addition to the driver, there was a local representative who called and checked-in on us everyday (we were given our own local SIM chip to use). From start to finish everything ran efficiently (and the few moments it didn't we were the cause due to our own delays, but our driver adjusted without a flinch). We visited locales we wanted to see and even saw some places we didn't expect to see. The tour guides in each city/place were prearranged and all were well-chosen. Various meals were included and restaurants chosen ahead of time and all were great. Our accommodations were also well-chosen. And the best part was that there were surprises the company arrange along the way (which I won't reveal here) which added that touch that they genuinely cared about our experience. We were so happy from start to the end of our trip. We were sad to leave our vacation, our driver and the country at the end, but satisfied that we came, saw and conquered. Wonderful.
Morocco is a beautiful country and the people equally as charming. Both my wife and I have become fairly busy people with limited time to really sit down and plan an extensive trip like this on our own so we chose to rely on a tour planning company (which we normally don't do). We wanted to see a lot in 10 days and also appreciated that traveling and sightseeing in Morocco could become a bit of a hassle without local expertise and guides to navigate us. Of importance was that we maintained a personalized, local but touristic experience, and not one that simply involves sitting on a tour bus with others stopping at famous places and clicking pictures for 15 minutes before boarding and moving on. Our travel agency provided exactly what we wanted: a private personalized tour (in a nice SUV, by the way) for my wife and I seeing as much as practically possible (without taking away from the relaxing vacation feel) that combined both scheduled travel/tours and time on our own to explore. We saw places as varied as Rabat, Chefchaouen, Fes, Merzouga, Essaouira and Marrakech, with various other visits along the way. We had varied activities at each place. Our accommodations and set meals for the most part were great. Our guides were great. But one of our favorite parts of the experience was our driver who is a star. By the end we were playing and all singing along to random Bollywood songs together; saying goodbye was like leaving an old, good friend. So many good memories.
There's almost nothing I would change. Perhaps some of the set meals (not the chosen restaurants themselves, to be clear) I might have asked for more variety in terms of our food options as tajine, couscous and kebabs (although all very good) seemed to be the norm and I'd like to believe Moroccan cooking is more varied. But hey, I'm not complaining.
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"My driver was courteous, punctual, kind, and always looking for ways to make me more comfortable and at home."
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"The folks at this travel company were very good and helped organize a nice trip."
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