I have use Zicasso in the past and was fully satisfied with our trip so I decided to use Zicasso again. I requested two agencies and decided to use this travel agency for Japan because I went with an agent that lived there for five years, thinking that the agent would know the area better. I am accustomed to planning my own trips; cities, hotels, sights of interest, and etc. I just needed an agent that is familiar with the area to help me plan my daily routes to the sites and to provide a guide in each destination since I do not speak Japanese. Initially, I had a problem with the agent in the planning phase, because I am accustomed to a daily schedule and a daily breakdown of the sites I will be visiting and how to get there. The agent was not providing that for me and the schedule the agent provided was confusing. After numerous emails and a few phone calls, we were able to sort everything out to my satisfaction.
Everything about the trip was enjoyable an memorable. I picked all the cities I wanted to visit and all the sites that I wanted to visit. In addition, I did everything I wanted to do.
There was one site that I didn't remember researching in Kyoto to view the cherry blossoms. I was in the hotel lobby when one of the local tourists over heard our conversation and he recommended that we go visit this private garden to see the cherry blossoms because they were numerous and still in full bloom. The local guide that we had that day should have known about this garden and recommended that we visit because she knew that we were there specifically to view the cherry blossoms. We asked her to change our schedule to go. She mentioned that she had been to this particular garden before. I wonder why she failed to recommend it. I would have planned to go there specifically. Also, one of the buses assigned to us was huge, and a bit overkill for the six of us traveling. A smaller vehicle would sufficed and probably better to get to the tight areas we were visiting. A vehicle for the private garden would have been nice. We didn't have a vehicle that day and took public transportation.
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"Great trip to Japan! We enjoyed the private guides."
"The trip planned by this company closely matched what we were after and they did a great job."
"Everything was so much organised and we just found ourselves travelling from one location to another with not rush..."
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