Where do I begin!?! This is the third time we have used a travel agent we found through Zicasso...Turkey, Spain, and now Italy. Each trip has been exactly as we hoped and that is directly due to the travel agents that Zicasso recommended. We found our Italy travel agency through Zicasso's website. My oh my...were we lucky! We had one agent throughout what turned out to be a two-year long process. She originally planned a trip for us last year and then we had to cancel for medical reasons. She redid the itinerary with a few updates and tweaks this year and we finally just returned from our three week Italy dream vacation! We started in Venice, moved on to Florence, drove to Radda in Chianti as our base in Tuscany, trained down to Naples for five days in Sorrento and a tour of the Amalfi Coast, Capri, and Pompeii and lastly took a train to Rome for four nights before flying home. Every detail of the trip went off without a hitch. All hotels were great and perfectly situated, transfers and drivers were all punctual and conscientious. The tour guides were the best we've had in any of our travels. Paperwork, vouchers, and payment were all handled with perfect efficiency. What made this all go so seamlessly was our agent. From the very first communication I could tell that she was going to listen to what we wanted and work with us closely throughout the process of figuring out an itinerary and then nailing down all the details. That is exactly what she did. She always responded to my emails or phone calls right away and was a wealth of information about Italy. I cannot recommend this agent and her company more highly!! What a treasure! Thank you once again to Zicasso. We have already started planning our next trip to Southeast Asia with a travel agent recommended by Zicasso!!!
We LOVED Venice!!! But all of italy was wonderful. Our hotel in Tuscany was really special.
Take a longer gondola ride. It was so peaceful and lovely. Really there was nothing to change.
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