Our recent trip to Italy, Sept 14-28, 2016, which was arranged by this travel agency, was perfecto!
Every aspect of the trip was carefully thought out to meet our goals for our adventure. But, in fact, our travel agency exceeded our expectations! Our agent made sure we did everything we wanted to do--and then some! She was readily available by phone and email throughout the process, which was a huge help.
They were extremely organized and professional, demonstrated great attention to detail, and allowed us to enjoy ourselves without any worries whatsoever.
Before the trip we were sent a complete itinerary, which described the history of the places we were visiting--Sorrento, the Amalfi Coast, Capri, Pompeii, Rome, Florence, Venice and Lake Como--and included every hotel voucher, train ticket, and tour confirmation we needed for each city. There were detailed instructions about our accommodations, who our drivers would be, where we would meet our tours--with maps. . .and we had names and contact numbers for all.
This was a big adventure for us, and the first time we had someone else completely plan a trip for us. We were not disappointed! We are so glad we found Zicasso who referred us to this travel company and our agent.
Without reservation, we would refer friends and family and know they would enjoy the same expert treatment we enjoyed because that is who they are and what they do.
The entire trip is memorable because we did not have to worry about a single detail except to decide where we wanted to eat!
We particularly enjoyed our small boat tour of Capri, Pompeii, the Roman Colosseum and Forum, the Vatican Museum and St. Peter's Basilica, the driver we had for our private tour of Tuscany, and the walking tours of Florence and Venice. We were in small groups with very knowledgeable guides, so we were in a position to really hear the narrative and interact.
We especially appreciated that we did not have to worry about driving in Italy, or finding parking for the car, or standing in very long lines for tickets for the trains or the sights. Our travel agency took care of all of that ahead of time!
The only thing would be to put more cities on our list!
We were very impressed with how friendly and welcoming everyone was. The cities were easy to navigate and language was never a problem.Jean M.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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