FIRST, LET ME GIVE YOU A OVERALL SCORE: On a scale of 1 to 10, where 10 is absolute perfection, we give the vacation a 9.5.
Our agent, who planned the trip, based on our input gets a 9.8.
Everything went as planned. There were no glitches or mis-steps.
Tour guides were extremely helpful, knowledgeable, friendly. Special kudos go to one guide in particular. He gave us the feeling that he wanted to be sure that we were OK and knew where to go and when.
A special shout out goes to our guides who took us the wine tasting tour to Tuscany.
HOTELS: Didn't care for the location of the Mellini and my wife found the lighting in our bathroom totally inadequate. Also she was annoyed that she couldn't use her curling iron in the bathroom. Had to use the outlet in the room with no adjacent mirror. We had to take a lot of cabs to get where we needed to be. Staff were very friendly and the rooms were clean and comfortable.
The hotel in Florence was our favorite hotel. However, the "single" superior room was not up to the "superior" standards of our double rooms.
The Venice hotel was our least favorite hotel. Liked the location but the rooms were dark and dreary. Staff were extremely friendly and helpful. Venice was our least favorite city.
If we had it do over again, we would skip the excursion to Siena. It was a long drive for minimal rewards. Would have liked to have spent that time in Florence, which was our favorite city.
We really enjoyed the wine tasting tour of Tuscany.
Bottom line: When we go back for another visit, this agent will be contacted.
Misc: It would be helpful if, on the travel itinerary, you incorporated the guidelines for tipping.
Also, contrary to the travel documents, we did not have to pay cash for the VAT. They accepted credit cards.
If you have any specific question, please feel free to contact me. THANK YOU FOR A WONDERFUL VACATION!
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