Out Italy travel agency was great! Our representative at this company made sure that my trip was customized to fit the experience I was looking for. After providing a proposed itinerary, she did a follow up phone call in order to personalize the planning process and to understand my needs/goals. She was very responsive and informative with any questions and made any necessary changes that were requested. Even in her absence, another helpful staff person stepped in to assist. All of my trip materials were sent well in advance, as I had a business trip prior to this trip, and were well organized. While on the trip, everything was great! All the bed and breakfast locations were amazing! We missed our train once, (our fault), and she tried to assist as as best as possible. We definitely would recommend this company to others.
The beautiful scenery we were able to see on our trip was very memorable. Positano was beautiful and Tuscany was one of our favorite locations. It was great to learn about the history of some of the cities to better appreciate the different architecture and historical buildings so the group tours were very beneficial.
We would stay longer in some locations and stay in less locations and do less tours. It was a quite hectic and stressful to try and make all the different activities we booked in advance. I knew in advance it would be crazy since I wanted to experience as much as possible, but next time I believe we would do a more leisurely trip.
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