I had been to Italy many times before, but had never had a trip as enjoyable as the one that our travel agency planned for us! Our agent made it so easy - learned about what we liked to do, where we wanted to go and what our budget was. Based on this, she was able to design the perfect trip! She made terrific suggestions and had so much insider knowledge of the areas we were visiting.
1. All of the guides that they had for us were absolutely amazing. Our guide in Florence was incredible and went above and beyond - it was such a fantastic experience to visit the olive oil producer, the incredible sheep farm for a cheese tasting (and what an inspiring story the owner has!) and then to get to enjoy the Chianti Wine Festival in Greve before touring a winery - then to finish at Michelangelo park overlooking Florence- it was an absolutely perfect day!!! And the boat captain that she found for us in Levanto took us to swim in an incredible secret cave that was lit from below like the Blue Grotto in Capri - but this cave only had my husband and I in it - no crowds!- and felt as if you were inside a beautiful natural cathedral. It was an experience we will never forget as long as we live!
2. All of the hotels/b&bs that our agent reserved for us were wonderful, but I have to rave about the balcony room in Florence - it was simply one of the most spectacular rooms either of us had ever seen. We loved the balcony with the view of Florence so much that we had a fantastic picnic dinner there at night after our tour and enjoyed cheese from the sheep farm and a lovely bottle of Chianti we had picked up at the festival as the sun set over Florence. It was absolutely incredible!
3. It says so much about the depth of our agent's knowledge of Italy and local providers that every time we were leaving one area to go to another, we didn't want to leave and couldn't imagine the next place we visited could possibly be as incredible as the one we were leaving...but each time the next place was even better than the last. Our agent was so helpful and patient with us throughout the process and made wonderful additional suggestions on our call before we left (Portovenere was absolutely a highlight of our trip - the views from the top of the castle are spectacular! and we would have missed it had she not suggested it.)
We are already fantasizing about our next trip to Italy and will absolutely have this company plan it - they far exceeded every expectation we could have had and made everything effortless!
The only thing that we would do differently is stay longer...we wouldn't have changed a thing!
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