This Italy travel agency arranged a trip to Italy for myself and my adult niece. Our itinerary took us to Venice, Florence, Rome and the Amalfi Coast. I knew what activities we wanted to experience and planned those with our travel agent. We did not want to be a member of a large tour group and we wanted specific day tours tailored to our preferences. Our food tours, the wine tasting tour, and the boat trip on the River Arno were excellent. The tours were either private or with very small groups. The full day private drive along the Amalfi Coast was a highlight. I am very satisfied with the arrangements that were made on our behalf. Our transfer drivers were excellent.
The only exception to our satisfaction was that the first two hotels we had booked through the travel agency apparently misunderstood that we wanted twin beds and assigned us to a room with only one double bed. They were unwilling to provide us with a room with twin beds until we contacted our agent by e-mail and asked her to intercede on our behalf. That occurred upon our arrival from the U.S. to Venice and, again, in Florence. Needless to say, we were travel weary and this was a challenge we did not need.
I would recommend this company and this travel agent to travelers to Italy who would like assistance in planning their trip.
We really enjoyed our visit to the small town of Bassano del Grappa, the Musica a Palazzo at Palazzo Barbarigo-Minotto, the Florentine Gondola boat ride on the Arno river in Florence, the Florence food and wine tour, and the full-day small group wine tour to the Chianti country outside of Florence. In Rome, we enjoyed a small group food tour in Trastevere. The full-day driving tour of the Amalfi Coast revealed an amazing panorama of sights everywhere we looked. Finally, our brief, leisurely tour to an AgriTourist farm outside of Sorrento was a nice way to end our trip to Italy.
I think we would do it all over again! I would recommend that the travel agency include on their vouchers the directions on how to get to meeting places for tours if not being picked up at the hotel.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"WE also love the staff at this travel agency. They were available, helpful and responsive."
Copyright © 2022 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA