Our agent was an excellent collaborator, making our first visit to Italy a seamlessly coordinated and engaging experience that gave us clear insights to the Italian ways of life. She expertly planned and flawlessly executed our 15-day visit that included time in the Cinque Terre, Rome, Florence, Bologna, Ravenna and Venice. She arranged hotels, transportation (including train and private drivers) as well as a broad range of art, culinary and hiking-centric activities. It's clear that this agent cultivates strong relationships with her associates as all of our drivers and guides were highly professional with deep knowledge in their respective areas of expertise and spoke well of their partnership with her.
As busy professionals, we relied on our agent having carefully thought through and organized our itinerary and her communication before, during and after our trip were outstanding. During our travels she checked-in regularly to ensure our needs were being met and expeditiously addressed one hotel accommodation that didn't quite work for us.
In addition, we were grateful for her list of recommended restaurants in each city as well as making dinner reservations - all of which were "spot-on." Many of our guides were long-standing natives of their cities and this enriched our experience considerably (and in contrast to many of the "generic" guides we noticed while touring attractions).
We really value this agent's expertise, connections with excellent associates, responsiveness and communication and look forward to working with her again as we plan our next trip in the south of Italy!
Food tours of the markets and cooking class in Rome / Cooking class in Bologna / Guided hike in the Cinque Terre / Full-day Tuscany tour that included a local farm which produced artisanal cured meats and olive oils
Visit fewer cities and decrease the number of activities - while we purposely had an ambitious agenda, there were certain cities off the beaten path (such as Bologna and Ravenna), where we, in retrospect, would have liked to spend more time.
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