We were happy that all of the drivers and tour guides showed up when they were expected. Their promptness took the worry out of traveling in a country where we did not know the language and where we had to negotiate traveling to 4 different sites. The guides were flexible in when we wanted to meet and what we wanted to see, helping us to make the most of our trip. In our planning of the trip our agent helped to make everything happen the way we had envisioned: the hotels were all right near the sights we most wanted to see, giving us the opportunity to walk to many of them, and she took care of all of our special requests. She contacted us regularly during the trip to see how we were doing, asking if there was anything else she could do to make our trip even better. We made the right choice in choosing this company.
We went especially because we wanted to see Christo's Floating Piers at Lake Iseo. The hotel we were staying out was a 2-minute walk to the piers, allowing us easy access. We just walked out of the hotel and there we were. That was our favorite part. We also loved the operas at both the amphitheater in Verona and La Scala in Milan. Cameron guided us through the process of purchasing those tickets. We liked that Cameron arranged our trip so that we had a half-day tour when we arrived at each location, giving us an overview of the city/town (except the Floating Piers where we didn't need one), but we then had an entire day free, where we could make our own decisions about what we wanted to do.
I think we stayed a little too long -- 10 days. By the time we arrived in Milan, we were pretty depleted. Also, I would have brought an adapter/converter for the electricity. In two of the hotels, we had to share one adapter that I got at the front desk for our 4 devices. Having my own device would have helped alleviate some of my usual travel anxiety.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"From the moment we first spoke, our agent went above and beyond to make our dream trip to Italy an incredible reality."
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