Overall, my experience with this Italy travel agency was very positive. My point of contact was very knowledgeable and personable. She was proactive to reach out and truly understand what we wanted out of the trip and tailored it accordingly. She was very patient and friendly and offered lots of suggestions for all aspects of the trip
The best parts of the trip were actually coming from the local knowledge of our travel company. We were looking for a customized wine tour of Tuscany. The vineyards and tastings that they arranged were unique and special -- combining amazing wines with beautiful locations as well as interesting people and stories for each. These are things that I would have never found searching on my own. The hotels that they selected were also in very special -- places I would never have picked not knowing this region.
I would have taken more time to precise a couple of more things in terms of restaurants recommendations - to really make sure our tastes were met. All the recommendations provided were good in that they were all nice places, but some were not to our taste. Second, I would have arranged the wine tours first and then picked the hotels. By picking the hotels/locations first, we ended up doing more driving than we wanted to do just to get back and forth. Lastly, and to be honest, I also would have negotiate the price a bit more.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Everything was well-organized and the trip went smoothly. I hope to return to Italy soon and would be happy to work with...
"Our agent did a wonderful job in customizing our trip according to our requests and needs."
"This travel agent was absolutely incredible. She planned us the perfect itinerary and truly listened to what we wanted while...
Copyright © 2020 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1407 Larimer Street, Suite 300,
Denver, CO 80202, USA