The trip to Italy we took and the planning that went in to it were excellent. We enjoyed 5-star service, top notch accommodations and activities, and amazing support for every part of our trip. At every hotel we got a note from our travel company welcoming us and reminding us that they were there to help anyway they could. We stayed in contact by phone and text (including using WhatsApp) and they helped answer routine questions as well as dynamically adjusted our itinerary as we went based on our evolving wants and needs. They helped overcome issues with lost luggage and in getting wine shipped back to the states for us. I also liked that they checked with us regularly to make sure each phase and event of our trip was meeting our needs and expectations.
It was impressive and reassuring that the guides and drivers we had all seemed to know and like the folks at the travel company and loved worked for/with them.
One final thing I would say was how much I appreciated the travel team continuing to support us on our trip when for the last week I rented a high-end SUV (which they even helped me with) and drove around pursuing our own agenda while we made our way from Venice to Barcelona via Germany, Austria, and Switzerland. Despite me planning this phase all on my own, they still answered questions, checked in on our progress, and helped ensure hassle free experience with the rental.
I would whole heartedly recommend this company to anyone looking to go to Italy!
A few of the truly special things they arranged for us were a pizza making class with a professor of food sciences, a surprisingly fun Gelato making class, and a perfume making class where my wife developed her own, personal, custom perfume scent. We even got to race brand new high end Ducati race bikes around the Imola International Speedway just outside Florence!!!
This trip we didn't really have the time to do so but I would have liked to have spent atleast 3 days in each of the major areas (Capri, Amalfi, Rome, Florence, Venice) with only 1-2 of the days "planned". As it was we spent just 2 in each with the exception of Venice where we managed to stay 3. The point being that once you get introduced to an area it would be nice to give yourself the time to explore and experience it casually on your own.
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