These travel agents and their associates did a wonderful job planning our trip to Perugia, Amalfi Coast and Rome. They were very patient as we made some changes within our itinerary and very responsive to our needs. They had good information to share about the areas and provided us with nice accommodations and good guides.
They were able to help secure tickets and make some plan changes very quickly as our days/needs shifted. They were always pleasant to deal with and checked in to make sure all was going well.
Our hotel in Sorrento was wonderful! Great location and very beautiful hotel with lovely roof top pool and nice staff. Our cooking school experience and Mt. Vesuvius wine tour and tasting lunch was so much fun! And delicious! The Capri Coast cruise was beautiful. They were able to find a bike guide for my husband to ride along the Amalfi coast and around Sorrento - which he absolutely loved!
I would make sure that the dates, times and excursions were better coordinated between the Italy office and the USA office. We had some times that were off by 30 minutes.
I would ask to know who our drivers were going to be and make sure I had a phone number for each one in case we needed to contact them.
I would request that our guides speak better English and that they were older and more experienced. Especially our Amalfi Coast and Capri guides (our boat captain knew absolutely nothing and was not particularly interested in answering questions).
I would stay in a 5 star hotel in Rome. Our Rome hotel was very disappointing.
I'd stay along the Amalfi Coast for at least one day to be able to better enjoy the area.
I'd include Herculaneum or Paesteum and I'd take the time to climb to the mouth of Vesuvius.
I would avoid as many "tourist" spots as possible.
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