Hello, I am so happy I found the Zicasso web site. And I am happy to write a review, because that is how I selected Zicasso, by reading their previous customer reviews. I selected this travel agency to help me plan a custom family trip for my husband, me and my two teenage children. I have been to Italy several times before, but this was our first time bringing our children, so I wanted something special and filled with activities as well as history. Our 10 day trip that our agent helped me plan was nothing short of amazing!! I have traveled pretty extensively and knew I did not want a group tour of any kind. And since I am always the family travel planner, I wanted it to be a vacation for me as well. Having this trip planned so carefully and thoughtfully made it so enjoyable for all of us. There was no waiting in lines, no waiting for buses, and we were able to see and so much more because we had it all planned. We had a custom tour where I worked with our agent on selecting everything. Their contacts with personal tour guides and room accommodations were fabulous! She had so many suggestions, it was hard to pick what to include! And I will definitely use Zicasso again in the future.
The best part about our trip was the variety of things we saw and did. I have a 14yr old daughter and a 16yr old son, and they are very active and not the museum types. Our agent really found me some great activities. Therefore, we not only saw the amazing "must-see" sights, we did neat activities. We went to the island of Murano and learned to make glass beads. Our kids and both my husband and I had a great time doing that. They loved the gondola ride. Then in Florence we took a cooking class to make pasta. My kids have already made pasta 3 times since we have arrived home, so it is safe to say that was a hit!. One of my favorites was the bike tour in Florence. We toured though parts of town you would never have seen on foot. I love seeing areas where the locals live and hang out. And all of the tour guides with this agency live in Italy and were great at giving us places to eat and shop. And my kids favorite tour guide was in Rome, she had a PHD in archeology, but was so sweet and funny. I don't think my kids will ever forget her!
I must say it was it was close to perfect. We could have had a little more time with the entire trip. Most of my friends who have travelled to Italy, can't believe how much we fit in such a short period of time. We were in Venice 2 days (could have had more time for Murano & Burano) We were in Florence 4 days with a day trip to Cinque Terre, a day trip Siena & San Gimignano and the Tuscany area, And 3 days in Rome. So everything went smoothly, but more time in some of the locations could have been better....Next time!
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