We started our planning process with that lost feeling of "where do I start". I was planning a trip to Italy with my husband and three boys ages 21, 20 and 14. I had spent hours researching hotels but knew very little about how to plan the itinerary. I came across Zicasso and thought I would give it a try. I wanted to talk to someone who specialized in Italy. After looking over the responses I contacted one of the the travel agents and we immediately became friends. She listened to my desires for the trip, my families personality, and the hotel preferences I had already found. She took it from there, planning our drivers, our tour guides, our transports, our plans for New Years. It was magical. We had never been to Italy and having each detail taken care of took all the worry away and made the trip exceed my expectations. Our agents had lived in Italy and continues to travel there taking groups so she knew first hand the agencies she used. At each destination we had someone waiting for us to take us to either our transportation or Hotel. For each tour we had private guides that were so full of information, answering every question and filling our minds with a thirst for more. Each driver we had spoke perfect English and was able to point out things as he drove. Ashley gave us pointers for travel and the do's and dont's of Italian etiquette. She corresponded with us through the trip and followed up with all the drivers and guides confirming times. We are very thankful and would hope that all your agents are as good as Ashley.
Italy is an amazing country to visit filled with history, art and culture. Each part of it was wonderful and it would be hard to say we had a favorite.
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"Ashley really knows her stuff! She picked out great accomodations and was able to really listen and understand the kinds of...
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