I had some issues with certain parts of the tour but the owner took measures to correct the issues to my satisfaction. Overall, everything was organized great and service was good for the most part. The hotel rooms in Agra and Jaipur were not 5 star quality but seemed old and dated. The hotel in Mumbai was the best hotel we stayed at and second was in Munnar. Overall, I would honestly rate the trip 4-4.5 star out of 5.
Certain memorable heritage sites like Taj Mahal, palaces, forts, Munnar tea plantations.
Rearrange certain sites to make travel more bearable. Avoid the poorer hotels and request to stay at American brand hotels throughout the trip like the ones in Munnar and Mumbai etc. Do more research from my end on good clean restaurants to eat since some we visited caused us to get sick.
TRAVEL COMPANY COMMENTS:
We thank you for submitting your review on Zicasso. It was truly a pleasure serving you!
We are glad to know that you liked the hotels in Delhi, Munnar, Mumbai and Kochi. We are so sorry to know that you did not like the hotels in Agra and Jaipur. These are the standard 5 Star hotels offered by us and other travel companies. But, after your feedback, we shall revise our 5 Star offerings in these cities. We shall offer other hotels as an option so that the stay experience could be made better for our future guests. We thank you for bringing this to our notice.
Regarding restaurants, please note that the restaurant recommendations offered by us are based on our personal experience, past guest feedback and neutral online reviews. We continuously revise the list based on past feedbacks. We wish to inform that the food served by restaurants on the day of your travel is out of control. All our guests have liked the restaurants recommended in the past but it is unfortunate you faced stomach issue. We have offered the feedback to restaurant and hope they make their offering better. We shall take your feedback regarding New Delhi restaurant into consideration and shall avoid offering this to our future guests.
Our Team again thanks you for your feedback! We assure you that we shall improve further after incorporating your feedback!
Look forward to serving you again in near future!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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