The trip was fantastic. It was well planned by this agent and her company. She was very attentive to our needs. She created a detailed itinerary book that contained all necessary information (addresses, phone numbers, tickets, vouchers, descriptions, travel advice, etc) in one place. Prior to the trip she responded quickly to requests for changes or questions we had about this or that aspect of the trip. She was also quick to respond to a question we had while on the road in Iceland. And she very efficiently took care of an billing problem from a vendor in Iceland that appeared on our credit card after we returned.
We asked for an active vacation in Iceland designed especially for our 13-year-old daughter, and that is exactly what we got. We rode snow mobiles on a large glacier, took a boat into a bay full of icebergs, explored the inside of a volcano, and soaked in an outdoor hot springs pool (and much more).
We would add one more day to the trip, so as to better explore Reykjavik.
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