We chose this travel agency as they could offer a more bespoke, and personal tour than many companies. We wanted to avoid the crowds and minibus tours - and combine city, culture and relaxing. We went for 16 days.
Dealing with our agent directly, we started with one itinerary, then tweaked it twice (including a complete change of week), to arrange a trip which included four nights in Bangkok, three nights in Chiang Mai, and seven nights on a beach on Koh Yao Yai. The itinerary included a really nice mix of activities (cooking course; visiting a tea plantation, bicycle tour); time with tour guides (many fascinating markets, also amazing temples, and tours of different areas of the cities); and time off where we could chill out by the hotel pools, go for Thai massages, or just walk around the cities ourselves; not forgetting those iconic Thai experiences such as trips on a long tailed boat or two, and decent (30 minute) tuk tuk rides, which were an amazing way to see, feel, smell and hear Bangkok up close.
All internal flights, transfers, activities, and transport were arranged for us - we just had to turn up on time. The quality of the hotels exceeded our expecations; our Bangkok guide really got our honeymoon off to a great start; and the air conditioned luxury (rather bling-y) minibuses that we were driven around with were clean, cool, and comfortable.
Our agent spent a good 30 minutes prior to the trip taking to us about the culture of Thailand; what we should expect, some do's and don'ts (don't touch people on their heads; do tip; don't get sucked in by an invitation to a gem shop etc), and a little preparation for the time we would be visiting - shortly after the King had died.
All in all - just the holiday we wanted - we spent a nice and exciting amount of time planning, then were taken from place to place without any hitch. I can't rate the overall experience highly enough.
Most things are already said. I think our tour guide in Bangkok really started us off well - he took us into temples, talked about what Thai people do and showed us how to act; he incessantly bought us snacks to try; and bought things for himself from markets (which was great - he was telling us that 'Thai people come here to buy this - and while I'm here I'll get some too').
Koh Yao Yai was also great. The hotel we stayed in exceeded our expectations. We 'ate in' most of the time - and enjoyed doing little but relaxing, sunbathing and snorkelling, with just one day out and about on a hired scooter. The service at the hotel was great - the staff really looked after us - it was great.
Very little I think. I might, if anything, arrange more guided tours, as we opted out of these in Chaing Mai, and didn't get the immersion that we did in Bangkok.
The time of year was great (early November); we were well prepared in terms of mosquito spray, appropriate clothes (both in terms of weather and colour!), we flew direct from Heathrow...
The only thing I can think of is - it would have been great to have stayed another week!
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