I cannot say enough good things about this travel agency, and I would recommend them to anyone who has an appreciation for top quality service and accommodations.
Our main contact designed our trip for us based on our timing and interests. There were a couple of things I questioned, and I decided to trust his guidance. Turned out he was right and the trip was perfect from start to finish. For starters, I had planned Mykonos as part of our trip, but our agent knew it would be late in the season (we arrived Greece October 1st). He suggested Crete instead, since it's further south and has a later season. He was right. For accommodations, we stayed in places we never would have found, or thought to choose, but this agent really knows his stuff. Hotel properties provided the level of luxury we wanted, with a uniqueness that gave us a true flavor of where we were (whether it be Crete or Santorini). Tour guides were warm, friendly and accommodating. Always on time, exactly as described, and everything went according to plan. Our sunset cruise got cancelled due to weather, but we were accommodated the following day, and it was truly special - turns out there are many to choose from but in speaking with other tourists, it seems ours was quite a step above the others - top notch quality and service. Had this company not planned it, we would have had no idea.
It seemed as though our travel agent was always there. Day, night, weekend, time difference - it didn't matter - he always responded. During the trip, we wanted to make some adjustments to some of our tour itinerary, and he was so flexible. And when he was leaving for his own trip, our agent put us in the amazingly capable hands of his colleagues, while in Santorini. We had an unexpected turn of events while there, with the Greek Air Traffic Controllers implementing a strike (which got cancelled at the 11th hour and only after all flights and hotel accommodations were rearranged). The team went above and beyond to assist us, took care of all revisions, and also helped us with our international flights which we we had booked directly with Delta (mistake we'll never make again). Lesson learned. Book ALL of your arrangements through this travel company. One phone call or email, and they are all over it.
I cannot wait to have another trip for this company to arrange for us. Shout out to our travel team. We miss Greece (and you all ) already.
Garden restaurant setting at the Avli in Crete. View from our hotel and Sunsets in Santorini. Infinity Pool and Hot Tub at our next hotel (where our original hotel arranged a suite for us when we got stuck an extra 2 days). Donkey ride. Sunset Cruise. Walks to Fira.
I'd spend 1 more day each in Crete and Santorini so that we could see and spend some time at the beaches. Or better yet, I'd get an extended Visa and stay for a month!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Our agent was very helpful and always available to answer questions. She had great suggestions and contacts to accommodate...
"Our travel agent listened to what we wanted and provided a trip of a lifetime within our budget."
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA