We booked Athens, Mykonos and Santorini. When we arrived in Athens there was nobody there to pick us up. We had to search for our driver. We waited 25 min to be driven to our hotel. When we arrived in Mykonos nobody was there to drive us to our hotel. We had to take a cab. I did call the tour company and they did have the hotel pay the driver. The hotels were all amazing. Our hotel in Santorini was spectacular
The hotels and the food
I would have confirmed the size of the rooms. Our hotel in Mykonos was small so we requested an upgrade
TRAVEL COMPANY COMMENTS
Thank you for your comments and I am glad that your overall experience to Greece was enjoyable.With regards to your itinerary your arrival transfer representative in Athens was indeed there. It took a while for you to find each other which can happen sometimes due to various reasons such as too many people in the waiting area, or looking for our representative in the wrong locations. Regardless though you did find each other and your transfer was indeed performed.
With regards to your Mykonos transfer again this transfer was through the hotel and they did confirm that they were there as well. For some reason you didn’t give enough time or the chance for the driver to be able to find you. Regardless of the situation though even though you took a cab on your own we ensured that you were not charged for this transfer. Regarding the hotel in Mykonos and it’s room size as soon as we were told that you felt the room was too small we contacted the hotel and through our excellent collaboration and relationship the hotel did complimentary upgrade you to a much bigger and luxurious room.
Therefore Alyce on our end as far as our service we delivered the best we could to ensure your stay and experience when traveling to Greece was the best it could be!
Owner and Tour Designer
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