This travel agency did a phenomenal job on our Italian vacation. All their recommendations were spot on -- the hotels, guides, and "must dos" were great. Everything ran smoothly and planning was impressive.
Bike tour of Appian Way; cooking class in Florence; mask making class in Venice; everything was first class.
Very little, to be honest. I thought the apartment in Rome wasn't great, so if I had to nit-pick that might be it.
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