We had a once-in-a-lifetime experience in Costa Rica thanks to the world class excellent customer service of our travel company. Both of our travel representatives were amazing hosts in their country. Their love for all things Costa Rican is apparent in all they do. From welcoming our family at the airport to the fruit and wine/apple cider baskets awaiting us in the hotels, we felt more than welcome everywhere we went in Arenal and Manuel San Antonio. The local guides that our travel company organized to take us around were extremely knowledgeable and kind. My husband and I have two daughters (ages 12 and 14) and our travel company ensured that parts of our trip were tailored to their interests as well. For example, we were able to visit two animal refuge/rehabilitation centers and learned all about how caring Costa Ricans are for their neighbors in nature. We took a night hike arranged by our travel company and were treated to a home cooked meal at a wonderful family's home who are part of the sustainable tourism landscape. All in all, this trip was truly a trip of a lifetime - we highly recommend this company!
The warmth of every single person we encountered on the trip - the drivers, hotel staff, nature tour operators, and of course everyone we met at this travel company. The care that Costa Ricans take of their animals and natural surroundings are unparalleled to other countries we have visited. Both Proyecto Asis and Kids Save the Rainforest are examples of excellent animal rehabilitation centers. We enjoyed visiting these centers as well as the kayaking, trip on hanging bridges, and the night hike.
We would have taken another pair of waterproof shoes and stayed longer.
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