This travel agency superb and they took care of us from beginning of our trip to the end. I will rate this company as five stars plus plus! The whole team were crossing their T's and dotting their i's 100% of the time. My family felt very comfortable working with them. Every single day we received an e mail from our agent, letting us know about the weather, what trains to take, and what time we need to give the bags for train transfer. In Zermatt, we stayed in Hotel Perrine. One of the rooms the hotel assigned to us was very depressing and small. When I wrote an e mail to our agent, she was kind enough to talk to the hotel management and changed the room for us. Also the guide was very friendly, and patient. He was very professional and enjoyed what he was doing. That made a huge difference in how we enjoyed our trip. If I have to use their services again, I will not hesitate, and if any one is thinking of travel to Switzerland, l highly recommend them without hesitation.
I think we enjoyed the whole trip mostly. Zermatt was very nice and the trip up the cable car to Matterhorn was most memorable. Lauterbrennen falls were also nice.The children enjoyed Mt titilis. I was very happy that we were able to go to St. Gallan to see the Library. In Bern we enjoyed Einestein House. Mostly the four year olds enjoyed the train rides and we were glad we traveled in first class. Most of the time the compartment was all to ourselves.
Eventhough we enjoyed the Glacier Express, I would probably cut it down in half. It was very long. The lunch that was provided was not at all satisfactory. For dessert they just gave us an apple and a banana. Even the hot food was not up to par. I think that was total waste of money. The second place we could have skipped is Lausanne. We did not have enough time to see the city. May be we should have stayed in a smaller city to enjoy the alpine country. I think next time,I would stay in a nice Chalet and enjoy the nature
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