Our travel agent and her team were excellent, we could not have asked for more. First of all they listened and worked with us to design a custom trip based on our needs and what we wanted out of it, at the same time she guided us and provided her input on what would make sense. The trip they finally planned for us (family of five with three teenage kids) for Paris, Barcelona and Madrid was super. The plans were exact, the app they have with our itinerary (and any updates or changes) with contact name and number for each event/tour guide kept us well informed before and through our trip. Plan was immaculate as all the pick ups from airport/train/hotel/tour were right on time with no delays, personal (not group) tour guides were at the location designated on time and each day was fully planned with enough slack time for us to explore or rest (from hot Madrid/Barcelona) as needed. Hotels were centrally located to sightseeing, good hotels with great service. Our tour guides were well informed and were kind enough to speak in English at each location. We had a mishap with our flight to Paris was cancelled due to AA issues, however our agent and her team jumped in and re-arranged part of our itinerary to accommodate our desires. Thank you for a wonderful job. Next vacation we will certainly go with this travel agent and her team.
Well informed tour guides guiding us through historic and beautiful sights and excellent meals.
Probably not spend as much time in Madrid and allow for bit extra time (perhaps half a day) at each city to do browsing or just strolling where we wanted to. We had enough time but I would add to it.
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