After researching several highly rated travel and tour companies, we chose this company because they were extremely professional, and so easy to communicate with. They send their agents to Italy often so that they have first hand experience in each of the locations they book for their clients.
We were so fortunate to have this travel agent plan our trip. She was incredible at finding the perfect hotels, tours, transport and guides for our over two week vacation to Rome, Florence, and Venice. From our arrival to departure, we were so thankful to have had her plan everything so well for us. I must have called at least 30 times to ask questions before, and during our trip. All of our calls were answered, and not once did anyone make us feel as if we were a bother...instead, they were gracious and extremely helpful.
One of our favorite experiences was a day trip to Tuscany from Florence. We took a horseback ride through Tuscany, which ended with wine and olive oil tasting at a castle, then a family style lunch. We also were able to go deep into several wine cellars which was very interesting. This was my favorite experience of our entire trip...highly recommended!
All of the tours we took were awesome, as there were only 6 or fewer people on each one...four of those people were my family. The tour companies that this travel company uses were five star all the way. We had the most educated guides who were fun, and knowledgeable beyond belief. We learned so much and they were so nice! We took tours of the Vatican, Sistine Chapel, Verona, Piza and of course that amazing horseback ride through Tuscany. I wouldn't want to have missed any of the tours we had taken...they were all fabulous!
A few things that were really crucial were when we landed in Rome, it took us almost two hours to get through customs. The transport company that our agent organized was gracious enough to wait for us. It was so nice having a driver waiting for us with a large van, and transport us and all of our luggage from the airport to our hotel. Arriving in a foreign country is a bit stressful...having this organized was such a relief. Upon leaving Venice back to the airport, the assistant that our agent organized to come with us was literally a life saver. She stayed with us for almost two hours to make certain that all of our business was handled correctly...from baggage to tax refunds, she basically held our hands until we were ready to board our flight. These are things that were so above and beyond, and appreciated so much.
Everyone at the travel company were such a pleasure to work with, extremely knowledgable, professional and so nice. Our agent was our main contact, and the amazing one who has the gift of listening...she really paid attention to what we wanted, and planned our trip of a lifetime.
My entire family were in awe of the Vatican, and absolutely loved the food in Rome. Rome was definitely a favorite as there was so much to do and see. The city center is so culture rich, it's like a magnet that will definitely draw us back. The horseback ride through Tuscany was the favorite experience...paired with the beautiful landscape, we really wish we stayed longer. Venice was the charmer and a very relaxing way to end our trip.
We spent six days in Rome, and would have wanted to stay a few more days...there are so many things to see and do. We would do Tuscany again, and would stay longer there as well.
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