Our agents were absolutely terrific. They listened to what we wanted and helped us plan the perfect trip. They responded to every email in a timely manner, were knowledgeable and professional. It was wonderful to meet our agent and his lovely wife at the airport. They greeted us with wine and snacks and checked on us throughout the trip. It was comforting to know they were a phone call or email away throughout our trip.
We went to 4 very different areas in Costa Rica which really gave us a chance to see what the country was like. Our accommodation in the Osa Peninsula was the most gorgeous, unique resort we've ever stayed. It was our first stop and absolutely fabulous. The hiking was terrific, resort was incredible with amazing service - I just can't say enough about our stay. The hotel in Arenal was also a fabulous resort with breathtaking gardens and amazing hot springs. My family just loved canyoning and instead of a massage at the hotel, I went ATVing. Our agents arranged perfectly designed days. When we traveled, they arranged a tour or activity after arriving at a new destination so we never felt like we were wasting the day. We made the most out of each day. Our flights, drivers, tours, and accommodations were just as described.
We went to 4 areas in 9 nights. Our agent warned us that it was a lot of traveling but we have a problem with wanting to see it all and we made this choice (knowing it could be too much). The only thing I would have done differently is skip Tortuguero. It is the most remote area in Costa Rica, very quiet and very rainy. My husband loved it and our agent did describe Tortuguero perfectly. I would have stayed another day in the Osa Peninsula and another day in Arenal.
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"Our agent and his company did a great job arranging the hotels and activities for us on our Trip to Costa Rica."
"All the drivers are very professional, who give great service and educates you about their beautiful country."
"And I will definitely be relying on Zicasso for travel company options when I explore another new destination."
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