We had a 17 day trip including Spain and Portugal arranged by this travel agency. There were seven of us traveling including children and seniors. We started at Seville then we went to Cordoba, Malaga, Rhonda, Granada, Barcelona, Madrid and Lisbon.
Our entire trip was beautifully arranged including the hotel stays and tours. Our agent made sure that we had ample guided tours and rest periods between the guided tours. The tour guides were fluent in English, very knowledgeable and most importantly were passionate about their work. The drivers were courteous, punctual and very accommodating. Our agent's office staff was very helpful and accommodated with some trip changes and were always quick in responding to our questions.
Our welcome packet had the itinerary neatly organized for each day so there was no confusion regarding pick up time or tour times. The names of the tour guides with their cell phone numbers were included so we could call them if we had any questions.
We would like to particularly thank our travel team for one incident during our trip. We had forgotten our laptop at the hotel in Cordoba which we realized late night in Rhonda so we called our agent and the hotel. Thankfully the hotel had found it so our agent arranged for our driver to pick up the computer from the hotel and bring it to Rhonda. This is a wonderful example of the way our agent and his staff took care of us.
The entire trip was a memorable experience for our family. However, we particularly enjoyed White villages, Granada and Montserrat. The village of Sintra in Portugal was also very nice.
Another memorable part of the trip was meeting our agent. We were not expecting to meet him but he made time to take us out for a Tapas tour in Madrid and took us to these beautiful historical restaurants that served amazing food.
Most importantly being in Spain and Portugal and experiencing the culture, the architecture, the food and the art was very memorable.
We would not change a thing about our trip. It was a wonderful family vacation.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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